Pact is looking to add a dedicated IT support apprentice to their team.
Employer description
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
General
Our vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued.
We are now looking for an eager candidate to join us as an apprentice.
General
The role involves the resolution of support calls received via the service desk and to be involved in 1st line troubleshooting support user issues; carrying out internal IT projects as directed; being on call to support key systems out of hours according to a rota if required, a willingness to work flexible hours and at various other customer sites, if required.
Employer description
VITS is an IT outsourcing and consultancy company providing systems support and management solutions for both private and public sector organisations across the UK.
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