The IT Support Officer is a crucial member of our team, responsible for ensuring that new starters and existing users have the necessary resources to work efficiently and without disruption.
About us
Retail Trust is a cloud-first organisation leveraging the Microsoft technology stack to deliver top-tier services to our clients and customers.
Our operations are deeply integrated with Azure/Entra, MS365 services, Intune Endpoint Manager, and Defender to ensure seamless and secure service delivery.
Our client is committed to providing high-quality education and training and to providing the best possible experience for all their students and stakeholders.
Do you have previous experience in assessing within Apprenticeship frameworks
Do you hold a valid and current assessing qualification along with experience within a teaching setting?
Provide excellent teaching and learning sessions for Customer Service and Business Administration apprenticeship standards, both face to face and remotely.
Manage a caseload of learners and employers ensuring timely achievements and progression.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.
Would you like to be a part of our exciting journey?
Employer description
We have been in the burglar alarm installation business for over 100 years and, today, are focussed on becoming not only the largest but the best independent security and electrical business in Scotland.
Bell Fire and Security has a long tradition of protecting homes and business premises.
As an IT Helpdesk Apprentice, you will be the first point of contact for our clients, providing technical support and troubleshooting assistance.
RnD specialises in managed IT services, Cloud hosting, security solutions, connectivity and technical consulting based in London & Bristol.
Overview
To provide an interface with both RnD employees and customers to efficiently assess and analyse IT related issues and resolve or escalate as necessary.
Anglia Computer Solutions Business Ltd provides a broad spectrum of IT support and telecommunication services to small and medium-sized enterprises (SMEs) across Norfolk.
We take pride in delivering a comprehensive suite of services, addressing a wide range of technical needs, and tackling problems both big and small for our diverse range of clients.
General
Our goal is to help businesses operate efficiently and cost-effectively by offering reliable, high-quality technology solutions.
Manage a caseload of learners and employers ensuring timely achievements and progression.
The role is to provide excellent teaching and learning sessions for Lean Manufacturing, Safety, Health and Environment Technician and Warehousing apprenticeship standards, both face to face and remotely.
Support the raising of standards in accordance with the aims and strategic objectives of the organisation.