Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Our contact centre is growing and we are currently recruiting 4 new Customer Service Advisors to join our team!
This is an integral role within the business as you will be the first point of contact for our customers and it's important to us that they receive a first class service and their needs are met.
We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first.
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives.
By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives.
By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.
You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.
Posted by Oyster Recruitment Limited • £25K/yr to £30K/yr
Are you a Hire Coordinator or an organised administrator with Hire and or Logistics experience and able to multi-task with exceptional attention to detail?
If you're passionate about customer service and operational efficiency, we want you on our team!
Join a dynamic and forward-thinking company dedicated to delivering exceptional customer experiences in the manufacturing industry.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
We are recruiting on behalf of our key client based in Dewsbury who are looking for an Information and Referrals Coordinator to join their dedicated team on a permanent basis.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.