Remote with regular visits to across Central/Northern regions of England
At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
We have been building stronger families since 1869, and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.
Exciting opportunity for an IT support Analyst / Service Administrator to work onsite in Yeadon / Leeds Bradford for our leading client.
The post holder will monitor and maintain the computer systems of the organisation, install and configure software/hardware, diagnose and resolve software/hardware faults and manage company accounts with specific suppliers.
This position plays a pivotal role in maintaining a resilient IT infrastructure, delivering quality technical support, and ensuring the seamless alignment of IT services with organizational goals.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics.