The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible.
The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues.
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases.
An excellent opportunity has become available within a successful and progressive technology and IT business located in the Greater Southampton area for an Application Support Analyst to join their growing team.
This role is vital in ensuring the company provide a seamless service to their customers, which is one of their highest priorities and they pride themselves on continuously delivering this exceptional standard to their clientele at all times.
This has led to them rapidly gaining success in the last few years, allowing them to expand their core functions and take on new like-minded members of staff.
We are looking for a client support specialist with exceptional customer service acumen and experience to integrate into our clients specialised customer operations team on a fixed-term basis.
Client Support Specialist - Southampton outskirts - Own transport essential - Hybrid position working from home 1-2 days a week - £25,000-£27,000 - 12 month fixed term contract
You will be tasked with delivering unparalleled service across various channels (eBusiness, on-site consignment stock, direct ordering, distribution), effectively managing enquiries, and elevating the customer journey whenever possible.
This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions.
Your Company
The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team.
The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.
This leading retailer is looking for their next Customer Analyst to work across within a large data team of all disciplines.
As a Customer Analyst you will be making sure that this company retains it's prestigiousness from both new and existing customers, whilst ensuring the brand stands out from its competitors staying ahead of the trends.