To provide first line support and assist with the closure of all service requests, problems and incidents that relate to IT services.
This involves promptly identifying and resolving outages or performance issues, providing first-line support to end-users, and ensuring minimal disruption to business operations.
The primary objective of the IT Service Desk is to ensure the performance and cost-effectiveness of our technology, application, and infrastructure solutions.
You may currently be 1st, 2nd or 3rd Line Support.
Whatever your current level of experience, you will fit well within the team, and have the opportunity to continue to develop your skills further.
This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
WorkNest is looking for a Sales and Business Intelligence Analyst to help drive our sales performance and business strategy through insightful data analysis!
Are you passionate about data analytics and sales strategy?
Do you thrive in a fast-paced, innovative environment?
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