Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £32K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £30K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.