Provide 1st / 2nd line technical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers.
General
We are recruiting for a 1st / 2nd Line Desktop Support Engineer to join an MSP.
Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £32K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
Posted by JMK Resourcing Solutions • £27K/yr to £30K/yr
If you love customer support this could be the perfect opportunity for you.
My client is looking for someone who can combine excellent customer service with sales administration.
The role provides a vital link between our high revenue Key Account customers and our Key Account Managers and involves all elements of customer support.
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
Responsibilities
Manage and maintain good quality, accurate documentation on all IT processes.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.