The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible.
The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain optimum service and viability of systems to all colleagues.
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases.
IT Support Analyst is required to join an established Helpdesk function onsite in Wellingborough for an initial 1 month contract.
We are looking for somebody with good windows support skills who is able to quickly hit the ground running and support the team during this period of increased work.
You will provide 1st and 2nd line support to users in the office and at other UK locations.
Provide initial 1st line technical assessment and support.
General
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
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