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Part Time Sales Support Coordinator NN7 (near to Crick) Permanent Part-Time Hours Monday to Friday - 25-30 hours per week. £25-30,000 pro rata / £14.42ph Do you like to work in a fast-paced role, where no day is the same? Are you super organised and able to manage multiple workstreams? Do you have experience supporting a sales team? If this sounds like you and you have previous experience in a similar role, then we'd love to hear from you ASAP! The main function of this role will be to support the Head of Commercial, facilitating new business activity by qualifying leads, maintaining & cleansing an internal database, and providing general administrative support as required. This will be well suited to candidates who have experience working in a sales role/environment, and can be adaptable day-to-day. Although this is not a selling role you will play a key part in supporting sales activity by qualifying leads, mapping and researching, so you must be comfortable being involved in a sales process. Due to the location of the office candidates must drive and have their own transport. Key duties and responsibilities of the Part Time Sales Support Coordinator include: Contact and qualify potential customers using information and details provided Conduct basic research - identifying and qualifying potential opportunities, decision maker details and information, and database cleansing. Follow up on qualified leads to arrange appointments Use CRM system to manage lead progress and subsequently set appointments. Keep up to date with market trends, competition and industry developments. Get involved in marketing/social media activities As required attending networking events and trade shows to build relationships and generate new business opportunities Regularly report on lead generation activities, results and KPIs to management. General administrative support, diary management and support with networking and event organisation. Key experience and skills required for the Part Time Sales Support Coordinator: 2-3 years' experience in a sales environment/sales support role. Comfortable taking a proactive role at the front end of a sales process. Strong IT proficiency with experience using CRM software. Excellent written and verbal communication. Great interpersonal skills with ability to build rapport and nurture relationships. Strong time management and organisation. Versatile, flexible and adaptable to change. Ability to manage multiple tasks and prioritise workload effectively A proactive and inquisitive nature. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR.
New Job: Part time Customer Service Coordinator You will be providing customer service and sales support to this growing business based between Northampton and Wellingborough. You will be supporting operations, driving excellence in customer service while championing sustainability, sound good? Are you passionate driven and a dynamic individual looking to develop your career but wanting to work part time? Benefits: Working on site at beautiful offices and a great team 25 days holiday Salary: £25000pa Pension and life insurance Hours of work: Monday to Friday 12.00-5.00pm About the Job: As a Customer Service Coordinator, you'll be the linchpin in the team with a mission to provide first class sales and customer service support. Your role will involve coordinating with major construction contractors and assisting companies in achieving their sustainable goals. You will be working from a vibrant office, you'll collaborate closely with clients to tailor flexible solutions, ensuring they hit their KPIs and reduce costs. Customer Service: Prioritise and process customer orders and queries promptly. Investigate and resolve complaints swiftly Foster clear communication with clients and internal teams Collaborate with field sales to ensure service obligations are met and efficiencies maximised. Uphold the companies reputation through high personal standards and warm, welcoming interactions. Operations: Navigate the companies 5 stage process for client and supplier accounts seamlessly. Monitor invoices, ensuring accuracy for smooth invoicing. Identify profit opportunities and maintain meticulous housekeeping on internal systems. Provide stellar admin support when needed, from diary management to maintaining filing systems. Account Management Support: Monitor supplier increases and strategise solutions to maintain project profitability. Offer valuable feedback to directors weekly, contributing to strategic discussions. About you: Thrive in a fast-paced environment with the ability to work both independently and as part of a team. Customer-focused with a knack for problem-solving. Detail-oriented, organised, and adept at meeting deadlines. Strong written and verbal communication skills. Proficient in Microsoft Office and other commonly used IT systems. If you're ready to embark on an exciting journey with a progressive and growing business, where your skills are valued, and your passion for customer service makes a real difference, then we want to hear from you! Contact Esther at Satarah Recruitment for more information
German Customer Service Coordinator Northampton Permanent 40 hours per week, HALF DAY FRIDAY! (Work from Home on a Friday) Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Service Coordinator, my client is looking for someone who has exceptional customer service skills. Someone who is fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Service Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations. Consult with customers with regards to the correct product for them. Liaise with warehouse, transport, and engineering to ensure lead times are met. Skills and experience required for the Customer Service Coordinator: Previous experience of customer service/sales coordination/administration. An inquisitive mind and passion for learning about technical components. Fluent in English as well as either French or German (desirable). Good organisational skills. Excellent customer care skills. High level of concentration and excellent attention to detail. Confidence and experience to develop the role and make it your own. Proficient in Microsoft Office: Word, Excel. Impact Recruitment Services are acting as an employment agency on behalf of our client. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you. All responses will be managed in line with the new GDPR regulations.