The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.
Our Key Account Credit team are looking for an administrator to support with the back office functions within Credit Management, such as data entry, sending customer statements and replying to customer emails.
Working in a fast paced environment, you will assist the Credit Management team in maximising collections on a large portfolio.
The role requires a high level of attention to detail and proactive thinking as you will be dealing with customer information and invoices.
Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties.
General
Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures.
This year, the Company celebrates its 100th anniversary since our establishment in 1924.
A position has arisen for a full time, Customer Service and Incident Advisor for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Responsibilities
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
Working as part of a fast paced department, this role will manage the administrative functions which support the sales team as they work with both our customers, and third parties in the renewal of sales contracts.
Our Key Account Sales team is looking for a confident and experienced administrator to support in both the pre and post sales processes of our corporate account customers.
The role will require the post holder to be a proactive thinker, taking command of their own workload and adapting their approach according to demand.
A position has arisen for a full time, Customer Service and Incident Advisor (French & Dutch) for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Responsibilities
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.