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TransUnion's Job Applicant Privacy Notice What We'll Bring: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: Decision Services UK, deliver software solutions that enable our clients (e.g. banks, building societies and retailers) to assess the credit risk of their customers using data from credit reference agencies and other sources. Our clients then use the outcomes of those assessments to offer or change the credit facilities they provide to their customers. The team's initial focus is on ensuring the software solutions we provide are high quality and delivered on time and on budget. Once solutions are delivered, we provide ongoing support to our clients to deal with incidents, answer queries and deliver changes to enhance their solutions. Role Overview: ? The Senior Project Analyst will work closely with assigned Project Managers to play a crucial role the delivery of large projects and programmes and ongoing support for existing clients. With a keen eye for detail and a passion for delivery, the Senior Project Analyst will assist with the administration, governance and control of several projects and client support initiative running in parallel and additionally client support across decisioning delivery services. This role is suitable for someone who wants to develop a career within software delivery and who has a strong client service focus. The role will provide experience of high paced and high visibility deliveries, giving the successful candidate an opportunity to work with some of the UK's biggest companies such as tier 1 and challenger banks, large retailers and gaming institutions. Day to Day You'll Be: Contribute to the coordination of releases, working with the Release manager and project team to ensure smooth and reliable delivery of software Act in the client's interest to ensure effort is focused on turning around client support tickets and facilitating additional support to enable resolution. Assist in coordination of impact assessments for Change Requests and client support requests or incidents. Coordinate cross-functional teams through meetings and progress measurement activity Create management information that will support the efficient running of the Decision Services team Maintain logs and trackers in line with best practice governance, such as RAID logs, Change Request logs, team holiday trackers and weekly progress reports Support and minute client meetings, helping to build strong relationships with key contacts Contribute to the creation of decks for steering meetings for both internal and external stakeholders Impact You'll Make: Essential Skills & Experience: Ability to analyse incoming situations to find and propose creative solutions to problems Able to help create and execute on plans that set the project team up for success Passion for quality through astute risk management and application of project governance A relentless focus on clients have had some initial exposure to project delivery lifecycles, be proficient in the use of office products such as word, excel and Power Point (MS Projects is advantageous but not essential). A solid understanding of service management principles such as change and release control and defect management is required. What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave bank holidays (increasing with service) Global paid wellness days off a bonus day off to celebrate your birthday A generous contributory pension scheme access to the TransUnion Employee Stock Purchase Plan Private health care a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies.? If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. #LI-Hybrid, Find out more about Life At TU UK: https://TransUnionUK https://company/transunion/life/ <