Employer description: In 1994 Suresite was founded with the single aim to help businesses comply with the licensing conditions that were in force at the time. Our family ethos ensures that Suresite is not only a driven, innovative and successful business, but also one that supports and nurtures. Overview: We are now looking for an eager candidate to join us as an apprentice. Key Responsibilities: Requirements Gathering: Work with stakeholders to identify, document, and validate business requirements, ensuring they align with business objectives. Process Mapping and Analysis: Assist in creating process maps, flowcharts, and documentation to help identify areas for improvement in current workflows. Data Collection and Analysis: Support data gathering efforts, interpret data trends, and help produce reports that aid decision-making. Documentation: Prepare and maintain project documentation, including business requirements, specifications, process diagrams, and user stories. Stakeholder Engagement: Communicate with various stakeholders, including project managers, product owners, technical teams, and end-users, to understand their needs and convey project updates. Solution Support: Assist with the testing and validation of new systems and processes, ensuring they meet stakeholder requirements. What we are looking for: Desired skills: Analytical skills: Strong problem-solving abilities with an interest in understanding how processes work and how they can be improved. Communication skills: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely. Attention to detail: High level of attention to detail to ensure accuracy in requirements gathering and documentation. Teamwork: Collaborative mindset, able to work effectively in team settings and interact with diverse stakeholder groups. IT skills: Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with data analysis or visualization tools is advantageous. Good interpersonal skills Personal qualities: Confident and happy to contribute with team collaborations Robust personality Drive, location not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: Level 3 Qualification at least 12 months of work experience robust onboarding plan (learner must work in the organisation for 3 months before signing up) OR business-related degree eg business, finance, economics, maths, etc. OR non-business-related degree at least 6 months of work experience OR existing staff member with 2 years of work experience Benefits: 23 days of annual leave, plus bank holidays & 3x extra days for Christmas Birthday off as a gift Annual bonus (in relation to company goals) Professional subscriptions Hybrid working On-site parking Buying and selling holidays (up to 3 days per year) Future prospects: Upon successful completion of the apprenticeship, there may be opportunities to progress into a Junior Business Analyst or similar role, depending on performance and availability within the organisation. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!