As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
You don't need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a customer-facing environment.
About the opportunityAn important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey.
This is a fantastic opportunity to join a business that puts the customer at the heart of everything we do.
As an Assistant Manager you'll inspire and lead your team, use your passion and strategic thinking to drive the business forward and help us change for the better.
About the role
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
A very exciting role where you will lead the day to day activities of the store.
Reporting to the Store Manager Hub you will support the team to provide the very best in store customer experience at Boots Opticians and from start to the end of the customer journey.Key responsibilities include:
As a Store Manager Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores.
You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI's and financial targets are reached.Some of the key responsibilities include:
As a Store Manager you'll really drive the success of your store and inspire your teams with your love for great customer care.
With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
Your passion and strategic thinking will help the business to grow and change for the better.