____________________
______________________
_____________________
_________________________
______________________
________________________
____________________
_______________________
____________________
_____________________
Retail Deputy Manager 18 hours per week Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Retail Deputy Manager As a Retail Deputy Manager you'll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they'll cherish! Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets. We recognise that our Team Leaders/Deputy Managers are our future Store Managers and beyond! So, we'll actively support your personal development and career progression. Your mission Stand-in for the Store Manager, taking responsibility for all metrics and the team if they're away Foster a store atmosphere that's enjoyable, welcoming, and inclusive. Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs) Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours that will set you apart Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days, including bank holidays. Plus, your holiday allowance increases with long service. ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs. ?? And loads more! Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty ? We are Caring ?? We are Can-do ?? We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help!
A new opportunity has arisen for an experienced Plantarea Assistant Manager with a garden retail or nursery background to join a family run garden centre in Essex. Established for nearly 40 years, the company offers a wide range of carefully curated plants, to handpicked, stylish gardenalia and giftware. This lifestyle retail centre is a haven of ideas, originality, and quality where the emphasis has always been on maintaining a friendly, family orientated garden centre, where service is of paramount importance. The business is thriving, as is the aim of ensuring it remains ahead of the competition in this niche market. Job Description The Plantarea Assistant Manager will play a crucial role in supporting the overall management of the department. Working closely with the Plantarea Manager to ensure the smooth operation of all aspects related to plants, gardening products and customer service within the designated area. This is a rare opportunity for candidates to showcase their talent in a friendly and supportive environment on a full time, permanent basis. Key Responsibilities General duties will include but are not limited to: Plant care and maintenance: Overseeing the health and maintenance of all plants within the department; including watering, pruning, pest and disease control. Visual merchandising: Create visually appealing displays to showcase the plants and gardening products. Ensuring displays are regularly refreshed and season offerings are prominently featured. Stock management: Assist in managing stock levels to meet customer demand; processing deliveries and assisting with stock takes. Customer service: Provide excellent customer service by assisting customers with plant selection, offering gardening advice and answering enquiries about plant care and maintenance. Sales and promotion: Implementing promotional strategies, such as sales events to attract customers and promote products and services to increase sales. Health and safety: Ensure compliance with health and safety regulations within the plant area to help maintain a safe environment for staff and customers. Administrative tasks: Managing paperwork and maintaining records related to stock levels and sales. Business Development: Help develop the department with new ideas and outside-the-box thinking; keeping aware and up to date with the latest garden trends and horticultural news. Candidate Skills The ideal candidate will have experience working within the horticultural sector and be looking to take that next step in their career. Due to the close-knit nature of the team and the centre, applicants will be required to help across all departments of the garden centre where needed. Applicants for this opportunity must be vibrant and enthusiastic with a genuine passion for delivering excellent customer service within the plant area. Applicants will have: Good horticultural knowledge. Ideally forklift training or willingness to learn. Excellent communication skills, both verbal and written. Strong numerical and IT skills. Proven success in a similar customer-facing role within the Garden Centre sector and be looking to demonstrate their creative flair in a company that actively avoids the norm in favour of individuality. If this Plantarea Assistant Manager vacancy is of interest, please apply or contact Sophie Sharpe. Thank you for the interest you have shown in this Plantarea Assistant Manager vacancy. Unfortunately, due to the high volume of applications that we receive, it is not possible to respond to every one. Therefore, unless you hear from us within the next 14 days, your application for this Plantarea Assistant Manager vacancy will have been unsuccessful.