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Location Hybrid: 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Merchandiser With a newly expanded Merchandising function, this role is an incredible opportunity to really help to shape our future buying and merchandising structure and the way we deal with our stock. Reporting to the Merchandising Manager, you will play a key role in our Supply Chain function. Your Mission Oversee timely delivery of stock into the warehouse, to maximise availability in line with agreed KPI's and timelines for all channels. Ensure on-time delivery through supporting the achievement of merchandising milestones within the critical path, ensuring any issues are resolved or raised where appropriate, and negotiating confidently with suppliers accordingly. Work within stock budgets to ensure stock is maintained throughout the year at the correct levels, particularly through peak periods including new product range launches, Christmas, promotion periods. Accountable for order management in line with agreed parameters and critical path. Own and manage category/range & SKU level forecasts to ensure sales, stock holding, margin and availability is optimised. Able to maintain and update the WSSI and line card management and will have had exposure to OTB and budget management. Plan and present product ranges alongside Buyer (with support of Senior merchandiser), with considerations of budget, space, ranking, buy quantities and intake phasing. Review attribute analysis to support range reviews and promotional analysis providing clear recommendations. Review weekly trading performance to identify issues and opportunities, providing clear actions to maximise profitability. Deliver the sales in line with budget and agreed strategy. Coach and develop of direct reports to potentialise performance. Skills/Behaviours That Will Set You Apart Strong numerical skills and ability to analyse and interpret data with recommendations. Experience of working in a fast-paced trading environment Currently a Merchandiser, or a Junior Merchandiser looking for your next challenge, able to demonstrate experience of forecasting and updating a WSSI. Evidence of developing and training in your current role Demonstrate commercial and financial awareness Be a team-player and be able to work equally as well on your own ?? 25% Colleague Discount! -Plus, exclusive Double Discount days! ??MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ??24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact and we'll be happy to help! #LIHybrid
Location: Rugby Salary: £25,000 - £27500 depending on experience Contract: Permanent Hours: Monday to Friday 8:00-17:00 Do you have a passion for providing excellent service to customers? Do you provide strong organisation and administrative abilities? Then this opportunity could be the perfect match for you! We have a fantastic opportunity here at FridgeXpress for a customer - oriented individual to join our growing team as a Maintenance Controller. As our Maintenance Controller, you'll ensure we deliver on our promises to our customers by keeping them informed at all times on the progress of their vehicles whist in for maintenance and/or repair. As a key member of our team, you will assist with the daily administration of our fleet, including liaising with both clients and garages for updates and completion of work, logging faults/ breakdowns and helping customers get their vehicles back on the road, and continuously building relationships with our customers, suppliers, and manufacturers. What's in it for you? Salary- £25,000 - £27,500 per annum depending on experience Annual leave- 24 days, rising to 26 with length of service. Of course, you'll have public holidays too and we'll even help you celebrate with an extra day off for your birthday! Pension- 5% Employer Contributions. Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few). Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire. Wagestream- a financial wellbeing app that gives you more control over you your pay, helps you save, provides financial advice and offers discounts on your shopping. About you First and foremost, you will be customer service focussed, have excellent organisation skills and be able to prioritise multiple conflicting deadlines. You're able to understand customer queries/ complaints and provide a speedy resolution. You will have excellent communication skills and be confident speaking with customers through both phone and email. You're IT literate and have a keen eye for detail. Experience in the Automotive industry would be ideal but not essential as full training and support will be offered. About us Part of Redde Northgate plc, FrigeXpress provide short and long-term rental of specialised refrigerated vehicles. For over 20 years we have been ensuring that businesses all over the UK can deliver their time sensitive perishable on time, every time. Our dedicated team go the extra mile to create high value van hire solutions that meet the specific needs of our customers. This is all we do. And we do it very well. Be part of our future If you feel like you have the skills and experience required to thrive in our team, we want to hear from you! Apply today!
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Seasonal Buyer Reporting to the Buying Manager, you will be part of the Stationary and Seasonal Team focusing on Strategy, Briefing, Selection, Critical Path Management and Trade. Developing and executing strategies for sourcing products, leveraging market data to identify trends and find opportunities for growth. Lead new product development initiatives by seeking unique offerings whilst collaborating with creative teams to ensure alignment with internal trends. You will curate the best product range balancing private label and branded items and implementing clear change plans for exiting lines. Manage the critical path to launch ranges on time, overseeing junior buyers and assistants. Drive sales and profit through proactive trade actions, including promotions, clearance, pricing strategies and seasonal space optimisation in collaboration with marketing. Financial accountability for circa £7m with accountability for all seasonal events including Easter, Halloween, and Christmas. Your Mission You will be responsible for setting your department budget for sales, margin and margin % and held accountable to the delivery of these key business metrics. Helping your manager keep tabs on supplier performance, finding new potential suppliers, and nurturing long-term relationships with them. Checking out our stores and website regularly, keeping an eye on what customers are into, trends, and what our competitors are up to. Working with suppliers and quality teams to make sure our products are top-notch. Managing the critical path to ensure QA team and involved at the key times and working with them to always ensure product and ethical compliance. Keeping all the systems and trackers in your department up to date, including sales performance, Sell through trackers, critical path management tools and KVI price tracking. Team up with the merchandisers, to make sure we're making the most of sales opportunities and getting products out to our customers when we say we will. Work with them to manage cost of markdown and be in regular WSSI meetings to agree any changes to budget and OTB spend accordingly. Putting together internal communications and presentations. Presenting to Board members your ranges for their sign off, completing all required sign off packs consistently Skills/Behaviours That Will Set You Apart Able to thrive in a fast-paced trading environment. Product development & sourcing experience Ability to work with a broad supplier base and develop own brand product. Commercial experience of 18 months/2 years essential, can demonstrate strong commercial acumen. Proven analytical, influencing & presentation skills. Confident, decisive, innovative, and creative. Highly numerate with high level of accuracy. Adaptable approach to working and ability to remain calm under pressure. Influencing, stakeholder management & negotiation skills Leadership skills to manage a Junior Buyer and/or Buying Assistant Actively manage self-development programme to achieve Buyer potential (working objectives). Computer literacy to include working knowledge of Microsoft systems (Word, Excel, and Outlook). Ability to multitask and prioritise workload alongside good time management. Always represent The Works in a professional manner at relevant trade shows, supplier meetings and internal meetings. Full clean driving license/prepared to travel when required. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term). We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable
Location Hybrid < 1-2 days in the office/Support Centre on Hams Hall Distribution Park, Coleshill. Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark in helping people unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Sourcing Manager We're looking for an experienced Manager to join the Commercial team at The Works. This is a new and exciting role within the team where you will be able to lead and take ownership for implementing new ways of working both internally across the trading teams and externally within our supplier base. Working closely with design, buying, merchandising, supply chain and quality teams you will be responsible for driving and co-ordinating our key supplier relationships, supplier assessment, supplier strategy and supplier engagement. Reporting to Head of Quality Assurance & Sourcing you will be an integral part of the team to drive our business and commercial strategy forward maximising efficiencies in how we operate and end to end management of our key partners. Your Mission Lead & own sourcing base & supplier management end to end with a clear process to assess our supplier base and drive key partnerships. Evaluate supplier performance, to ensure that they meet the company's needs and expectations. Working with Tech Services develop a functional / interactive supplier database to capture all our supplier details and data. Develop & manage a supplier scorecard process and embed within the trading teams for us to be able to assess our supplier base objectively. Identify supplier rationalisation opportunities to cut the tail and become bigger and more important with fewer suppliers. Develop & manage an onboarding process for new suppliers and exit process to manage annual supplier numbers. Develop & implement a supplier forecasting plan with the trading teams. Evolve "Key partner Top 20 process" rhythm & routine with targeted growth & return. Be involved in the ethical audit process with Verisio, our dedicated 3rd party ethical compliance partner. Management of supplier T&C's, including payment terms, defect rates and rebates. Work with Procurement Manager and Buying teams to set a de-risked sourcing policy. Develop supplier communication tools and engagement plan. Manage supplier communications and conferences. Skills/Behaviours That Will Set You Apart Passionate - in everything you do - a positive attitude, motivated and enthusiastic. Team Player a collaborative team member who enjoys building and developing relationships with people at all levels, keeping key people involved and updated. Highly organised - you can prioritise your workload, set expectations and work to deadlines. Time Management - ability to manage multiple priorities & deadlines effectively, balancing the creation and delivery of key tasks. Commercial mindset - proven ability to meet targets whilst delivering return on investment. Strong communicator both written and verbal. Good networker with the confidence to influence and engage at all levels regardless of the method of communication. Analytical - Enjoy working with data, interpreting information, and making decisions based on facts. Innovative thinking - an entrepreneurial attitude and way of thinking, you can 'think outside the box' and are always looking for the next opportunity. Customer focus - you put the customer at the centre of everything you do. Problem solving - you proactively identify issues and their causes, with proposed realistic solutions. Personal effectiveness - great attention to detail and able to work well under pressure and to tight deadlines. Being a great leader As a great leader with wonderful people skills, you'll create a team that's more than just co-workers it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Work cross-functionally and collaboratively with other departments. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from their performance to their wildest career aspirations. Our PERKS really are The Works' ?? 25% Colleague Discount! - Plus, exclusive Double Discount days! ?? MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! ?? Holiday 33 days including bank holidays. ?? Holiday Purchase - Purchase an additional 5 days ? Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. ?? Wagestream - Claim early access to 50% of your wages as you earn them for when life' happens! ? Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! ?? 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! ?? Healthcare Cash Plan To support your everyday healthcare costs ?? And loads more! Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspire reading. learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important fo