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Sales Support Administrator - Radius Energy Location - Unit 5 Hedley Court, Orion Business Park, North Shields, Tyne & Wear, NE297SN Working Hours - Monday - Friday (40hrs) Salary -£25,000 PA Minimum 1 years experience in an energy supplier or broker. Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Purpose The role of Sales Support Administratoris important to us. The sales support admin will assist our sales team to ensure they can focus on sales and productivity maximising opportunity. We would love to welcome you to our Newcastle location for the days you are in the office. You'll report into ourSales Support Coordinator. Your responsibilities day to day will be... Lead profiling Add customers details to our CRM Profile meters Upload supporting documentation Add to lead tracker Sales Support Manage incoming requests or queries to our sales support mailbox. Quality and compliance checks of contract documentation, ensuring supplier standards are met. Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live. Resolve sales rejection and queries. Generate customer contracts when required. Produce site lists when required. Support sales team/management in their day-to-day sales processes. Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate. Finance/Admin Data entry of billing data when required. Marketing Sending campaigns/mailers when required. What do we expect of you? Minimum 1 years experience in an energy supplier or broker. A minimum 2 Years in an office environment (experience in B2B admin or support roles would be an advantage) Competent in using Microsoft Office applications, particularly Excel and Outlook. Able to adapt to change, responding well to delays or unexpected demands. Strong time management discipline, able to multi-task and prioritise multiple deadlines. Excellent verbal and written communication skills. Self-motivated. Good at working as part of a team. Excellent attention to detail. What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively along with bonus potential and a good range of core benefits
Administrator Imperial Recruitment Group are delighted to announce that we are working in partnership with Newcastle College who are recruiting for an Administrator on a Permanent basis. Salary: £23,151 Per Annum Contract Type: Permanent Location: Newcastle Hours: Full time, 37 hours a week Purpose of the Role The Central Information Service provides a central administrative and reception function for all Newcastle College learners. This cross-college information service aims to deliver excellence in its operations, to provide an efficient, standardised front facing operation to the buildings & the learners it supports. Tasks and duties are distributed across each member of the team, although each member of the team will also have specific lead responsibilities for certain duties or administrative functions to ensure its overall operational effectiveness. As an employee within NCG, all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours. To provide an efficient and effective administrative support service to internal and external customers as part of Central Information Services. To ensure that all College systems and processes are proactively and effectively implemented within the role To deliver exceptional customer service and to support a high quality service delivery, whilst maintaining compliance within a very busy environment. As an employee within NCG all employees are required to promote, uphold and demonstrate through personal example, our values and behaviours. Responsibilities: To provide a customer focused and responsive service to support the CIS service function to staff, students and management within the College To carry out reception duties as required as part of the front of service operational requirements of the service across the college campus and estate, including satellite sites ( as required). Compile and produce timely and accurate statistical returns as required. Contribute to the development and maintenance of appropriate systems, processes and procedures to meet the needs of customers of the college. Contribute to the achievement of a customer focussed department and provide an appropriate and responsive service to the customers/clients both internal and external. Complete clerical and administrative tasks in line with internal and external policies and procedures. Deal with enquiries from internal and external sources to provide an effective response to students, clients and other stakeholders. Assist in compiling data on a regular or ad hoc basis to assist with the production of information about the college. Prepare documents using a variety of different sources e.g. word-processing, spreadsheets, databases. Receive and prioritise incoming mail. Monitor levels of stock and stationery and report on items in need of replenishment. Communicate effectively with staff, students and external clients. Provide advice and guidance to students when required. Provide administrative support and assistance to managers and academic staff as required Work as a flexible and effective member of the administration team. Attend meetings and take minutes when required. Maintain accurate records both paper-based and manual. Support and contribute to other administrative functions as necessary. To support all CIS function as required and to support Learner Data Services (NCG) with data input as part of Main enrolment. Experience/Qualifications: Evidence of continuous updating of skills and knowledge Training/qualification in IT skills NVQ Level ll or equivalent or significant relevant experience Experience of working in an office environment. Experience of face to face and telephone enquiries. Experience of working in a customer focused role. Experience of using Unit-e & other college IT systems Experience of maintaining and contributing to the development systems, processes and procedures Able to obtain a satisfactory DBS clearance. For more information on this opportunity please feel free to contact Imperial Recruitment Group. Due to the high volume of applications that we receive we may not be able to respond to every application, however, if you do not get a response within 7 days, please consider your application for this opportunity unsuccessful but we will keep your details on file for other opportunities.