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Job Role Job description: As a Support Worker working for Castle View Groups Children and Young Peoples Bespoke Service, you will be expected to: Providing the day - to - day trauma, informed care and support set out in the child/young person's Care Plan. Safeguard and promote the rights and well-being of the children and young people that you are supporting. Provide care and support to enable the children and young people to develop their full potential, i.e., cooking meals, keeping the home clean and tidy. Use child-centered care and support that ensures children and young people receive care and support that responds to their individual needs. To promote healthy lifestyle choices through their structure and routine. A strong commitment to the rights of the children and young people is essential and involving children and young people in matters and decisions that affect their lives, including education, training, and employment. A commitment to child-centered planning: putting and including the child / young person at the heart of the planning process. High standards of conduct and practice and good communication skills are essential. Support Workers must have a caring attitude, be supportive, kind, reliable, fair, patient, objective, flexible, trustworthy, nonjudgmental and be a positive role model. You must be willing to recognise and work within professional boundaries, taking advice from managers and colleagues, as appropriate You must be able to practice in a way that supports the development of positive behavior of the children and young people we work with. This includes complying with policies, procedures and practice that support child-centered approaches to the development of positive behavior. Be able to work in partnership with other agencies - working in collaboration. Facilitating access to the community, cultural and leisure activities. Transporting as and when necessary.(You will need relevant business insurance) To ensure that the procedures for the security, monitoring, administration, and control of medication are followed. Undertake training to achieve competency in specialist procedures. 'Family Time' where specified in the Care Plan. It is important for looked after children and young people to have contact with their birth families. 'Philomena Protocol'. You MUST try and contact the young person, including searching in known places, contacting known associates however possible. If the young person cannot be located you MUST inform the Police, Social Worker, and EDT during out of hours. Maintain the log/incident books and email the relevant Case Manager the daily notes. Ensure a safe, secure, and comprehensive handover to the colleague(s) coming on shift. Notify Case Manager of all incidents including self-harm, running/missing, substance misuse. Any violence toward staff/public and damage to property. If out of hours this MUST be reported to EDT. To work flexible hours including weekends, bank holidays; be available to sleep in if required, according to the needs of the service. Participate in training courses as arranged. Adhere to all Organisational Policies and Procedures relating to Safeguarding, Health and Safety, General Data Protection Regulations. (GDPR) Qualifications and experience Qualified to NVQ Level 3 At least 6 months' experience working with Children and Young People with complex needs. Knowledge of childcare legislation & regulations and a basic understanding of Children's Rights Supervision Received - Regular supervision from the Manager in accordance with the Supervision Policy/contract. Job Types: Full-time, Part-time, Temporary, Permanent COVID-19 considerations: Covid-19 Policies and Procedures in place which all new candidates will have to adhere to upon taking up post.
Role of the Bespoke Package manager Once any support package is in place, our bespoke package manager(s) will be responsible for: Providing managerial oversight of the child's package to ensure that the child is provided with high quality trauma informed day-to day support that meets the child's day to day needs, promotes their safety and wellbeing and protects them from harm in line with the child's care plan. This would include providing clear direction to the support staff when the child is in crisis. Attending care team meetings and ensuring all relevant information is cascaded to support teams. Observing settings and work with staff to make improvements. Ensuring that properties in which children and young people reside are comfortable, homely, and clean and a safe place to live. Reporting any damage to any professionals necessary Working flexibly, meeting/supporting staff out of hours and weekends also (on call) Ensuring all agreed paperwork is in place and shared with all staff members supporting the child. Auditing paperwork regularly to ensure recording are appropriate and accurate and supporting staff in completion of these. This will include financial records pocket money, weekly cash flow etc. Secure storage for all documents/meds etc for all properties are the responsibility of the package manager. Being a central point of contact for Social Workers in relation to the day-to say management of all packages and correcting any operational concerns, issues, and areas of improvement. Addressing any concerns/issues in relation to the care of the child raised by the child, social worker, and wider care team professionals. Assisting the support staff in fostering good relations with neighbours and the broader community Ensuring the health and safety of all provisions is considered and the necessary requirements are in place. Ensuring all staff schedule to support with any package understand the child's care plan, associated risk assessments and any specific restrictions linked to the child. Also, all staff have all key contact details for each child or young person. Recruiting suitably qualified and experienced support staff following a thorough interview and selection process Oversight of staffing rotas and ensure consistency where possible. Ensuring all staff are offered regular supervisions and debriefing sessions to promote reflective practice and their own health and wellbeing. Enabling the staff allocated to access any additional training that emerges during the life course of the package in response to any emerging needs associated with the child. Working hours: Full time Monday - Friday 9am-5pm