We have a brilliant opportunity for a Consultant to join my client's Managed Services team with a Global SaaS Organisation.
Job Overview
Working in a small but growing team, you will be responsible for a variety of tasks including system administration, configuration, general troubleshooting and knowledge transfer for the organisation's Managed Service customers.
The role requires deep product knowledge and expertise, with excellent internal and customer-facing communication skills.
Emite provides a fully featured SaaS-based real-time and historical Customer Experience (CX) intelligence and analytics platform, with dashboards, wallboards, KPI, and orchestration products for Contact Centre environments.
Through its two lead products, Snare and emite, selling B2B and B2G, Prophecy serve the large and growing global markets of Contact Centre Analytics and Cyber Security.
Prophecy Europe Ltd. is a subsidiary of the Australian-traded software development Company Prophecy International Holdings Limited.
I'm currently working with a ServiceNow Partner who are looking to grow their team of ServiceNow Consultant's that specialise in SecOps and GRC.
If you're bored of your everyday ITSM projects then this would be a great opportunity for you to diversify the everyday work you're doing and gain more exposure to the platform.
Responsibilities
Showcase your ServiceNow Development experience with a number of clients ensuring you're adhering to ServiceNow best practice.