Mailing supervisors have a dual role which involves being a direct point of contact for all processes in relation to ad-hoc mailings as well as managing all aspects of the onsite postal operation.
The role requires a flexible individual capable of managing a variety of processes effectively and efficiently.
Main Responsibilities
Manage the day to day operation via direct reports to achieve SLAs and KPIs, monitoring performance of the team, quality standards and performance against SLAs, acting on and resolving any issues.