To play a key role in our strategic initiative to reduce customer complaints and enhance our service delivery.
Thames Water are seeking a
Working closely with the Head of Complaints Transformation, you will be instrumental in creating and executing a detailed plan to meet our complaints reduction targets for 2026 and 2027.
A business consultant helps a business analyse problems and helps provide a business with solutions by investigating issues or areas of weakness and helps facilitate the change that is needed.
Are you looking to start a career as a Business Consultant and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career as a Business Consultant is an ideal fit for you.
Sharing your knowledge in areas of the business that are critical in ensuring the delivery of excellent customer service.
You are responsible for delivering great learning solutions to our business, ensuring our team members are trained and skilled to deal with our customer queries and enabling them to provide outstanding customer service in a call centre environment.
This is an exciting opportunity to use your passion and knowledge to engage and develop your colleagues.
Artificial Intelligence is used in every industry and as artificial intelligence requires data to operate there is now a massive growing demand for Data experts.
We use our specialised Data Science Career programme which looks to assist, train and place qualified candidates into a career pathway in Data Science.
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future within Data Science.