A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care.
Reports to: Head of Homecare
This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.
Lead and develop a high-performing team: manage, mentor and inspire the retention team.
General
"We are looking for an experienced individual to lead in delivering exceptional experiences that enhance the organisation's members satisfaction, loyalty and retention, while streamlining operations in the delivery of our 3-year strategy"
My client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services.
You will have implemented retention strategies, have strong data analytical skills and excellent communication skills.
The successful candidate will have worked in Customer Success, Customer Retention or similar for 5 years, with at least 2 years management experience.
Hybrid working (3 days in office), great benefits which include 25 days holiday (growing to 28 with length of service) and opportunity to buy or sell 5 days a year, after probation healthcare, pension, season ticket loan.
Location: Sutton Coldfield, West Midlands (Office Based).
General
Dignity is one of the UK's largest and most dynamic multi-site national businesses and we are embarking on an exciting transformation following a successful takeover and privatisation.