My client is seeking a Retention's Team Supervisor to join their Contact Centre team and drive results through effective team management and strategy implementation.
Are you a forward thinking leader with a passion for sales and customer loyalty?
Our client is seeking an experienced, innovative, and driven Customer Service Advisor to join their growing business and drive customer experience and client retention performance.
The successful candidate will have the opportunity to work closely with managers and senior leadership to improve client engagement and retention.
This role offers a competitive salary of up to £28k and is based in the vibrant Manchester City Centre.
Our private client administration teams work closely with the financial advisers and paraplanners to ensure that we deliver the best possible service to both new and existing clients.
Supported by our experienced operations management and learning and development team, our client support administrators receive full industry training to ensure their knowledge is of a high standard.
Our client is seeking a dedicated and empathetic Customer Service Advisor to join their dynamic team.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, ensuring the highest level of service at all times.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLA's as a minimum requirement.