____________________
________________________
_________________________
_____________________
___________________
_________________________
___________________
________________________
______________________
___________________
Store Manager Dispenser This is your chance to be part of something a bit different. You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about. It's everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You'll let them know that you're there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It's more than providing medicine, it's looking after our customers. You'll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease.You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and you'll keep our customers coming back.As well as your practical duties, you'll also pick up on the small details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.It's more than just medicine, it's looking after our customers by being really personable and putting them at ease because we want our customers to feel good. Your customer care will be inspiring, and always reassuring. You'll understand that this will help drive sales and be confident about the health services we offer, and how they can benefit customers.Your personality can also make a real impact, on how a customer can really feel better on different levels. You'll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop. About you We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You'll need to have lots of Dispenser and management experience, along with great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Benefits We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.Access to a range of learning and development resources and programmesReimbursement of GPHC fees in fullContribution towards RPS feesBespoke location benefits (dependant on location) All rewards and benefits are subject to change and eligibility. Why Boots Our mission is to help everyone to feel good. This starts internally with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us... just bring your passion and commitment and we'll do the rest.Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more. What's next Our in-house recruitment team will review your application and if you are successful, contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Role overview As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs. You'll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You'll play a key part in our mission of helping our customers to See More and Be More' by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
About the opportunity Working with your Store Manager you will use inspirational leadership skills to drive your team to deliver exceptional customer and patient care, whilst delivering business growth for your store.Key responsibilities include: Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possibleTo lead their team to ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standardsLeading for Active Care in their store, ensuring that customer and colleague health and safety is at the heart of everything you doSupport the store succession plan by developing talent for your store and key roles within the areaAccountability for cash accounting compliance within your store and that all related polices are implemented and upheld About you To be successful in this role you will have a professional, and caring character and true desire to help others feel good. In addition you will: Be a great communicator, both in 1:1 and group situationsBe exemplary in working to lead and deliver the business plans and a first class customer journeyCreate a positive, energising climate for teams, working at pace with a strong delivery mind-setBe an excellent leader with the ability to coach and develop individuals and teamsHave a passion for keeping up to date with your own learning and developmentDemonstrate at minimum a basic level of knowledge and understanding of opticians practice Our Benefits Competitive salary and pension schemeOne of the best staff discounts in the UKAttractive bonus scheme22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues. You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians. We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include Build great relationships with customers by listening and understanding their needsHelp our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lensesProviding aftersales support through repairs and adjustmentsWork together as part of a teamRelevant operational and administrative tasks associated with the running of a storeSupport other colleagues within the stores to develop their knowledge About youYou love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression. You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It's also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you'll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.Our Benefits Great compensation package and plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.