As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
Overview
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate will increase after 6 months in role.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate for this role is £12.36 plus product allowance and ongoing training from our amazing brands and beauty experts.We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with products and receive personalised, advice on all our beauty and skincare brands from our Boots Beauty Specialists.ABOUT THE ROLEAs a Boots Beauty Specialist, your role will be to provide impartial, tailored advice, and guide customers to select the right products for them across a range of premium brands in our Beauty Halls.You will work onsite, reporting to the Assistant manager or Store manager.
You will work amongst iconic brands including Fenty, Huda Beauty, MAC Cosmetics, Clinique and The Ordinary with many more exciting brands to come.
You'll receive immersive training, get to experiment with the latest products and work with beauty experts to develop your skills further.
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.