We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Ensure all processes are followed accurately and to flag any process or service failures to line manager
Deliver services to the required Service Levels (SLAs) and high quality standards
Working in our clients stores, you'll play a key role in keeping our shelves stocked, helping our customers get what they need during this challenging time.
Our client urgently need to recruit extra temporary in-store colleagues.
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Deliver services to the required Service Levels (SLAs) and high quality standards