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Our client is seeking an experienced supervisor / manager to join them as Assistant Retail Store Manager and help oversee their large format, fast moving goods business. Assistant Retail Store Manager Sunderland SR2 Full Time (42.5 hours, usually over 4-5 days) Permanent position £27,000 - £31,000 per year excellent benefits Previous product knowledge not required. Training provided Valid UK driving licence and own vehicle required Please Note: Applicants must be authorised to work in the UK Due to continued success, our client is looking for an Assistant Retail Store Manager to oversee their store and warehouse teams. For the right person, there are great opportunities for ongoing career development as your skills and contribution to the success of the business grow. This role entails managing: 3,000sq.m. store and warehouses - with 9,000 product lines 7 day per week operation, no late night opening - attendance usually over 4-5 days circa. 20 staff and supervisors fast moving consumer goods, no direct selling emergency on-call response, therefore own car essential You'll be trained in the operational needs and business procedures. You don't need any prior knowledge or experience of their product range but you do need a good understanding of driving operational standards and initiatives to maintain and increase sales. Our client is looking for a self-motivated person who is willing to come and put the effort into learning the ropes. You'll need to be highly organised, willing to communicate and work with other managers and be approachable for staff. You must have good drive, a positive mindset and thrive in a dynamic environment. Good communications skills are a must. Benefits: Competitive salary Pension On-the-job training Potential for career progression Joining an already established local company No late night / night shift working required Staff radios and duty manager phones provided Free parking About the role: Reporting directly to the Managing Director, as Assistant Retail Store Manager you will be responsible for: Team leadership Coordinating and managing supervisors Staff efficiency, motivation and morale Customer service standards Operational standards and procedures Stock availability Store presentation Sales displays, promotions and initiatives Your main areas of focus will include: Working with the management team Planning, monitoring and reviewing goals for the teams Coordinating the work and activities Managing shop floor and warehouse operations Managing the goods inward, replenishment and till activities Being a great management role model to those around you Staff training, briefings, reviews and regular communication Participating in hr activities Project management Health and safety Managing shrinkage, wastage and security Key-holding and alarm call-out duties Hours The store is open 7 days (Monday to Friday 7-6, Saturday 8-5 and Sunday 10-4) Standard hours are 42.5 per week (usually over 4-5 days), planned on a rota basis Alternative hours considered on a pro-rata salary scale - minimum 4 days per week No night shift/late night working planned About You The ideal Assistant Retail Store Manager will: Be an inspirational and motivational leader Be highly organised and dedicated Have real attention to detail Have good numeric and communication skills Demonstrate good spatial awareness Be a quick learner (people and processes) Be equally comfortable managing or getting stuck in if needed Be passionate and energetic - set the pace and standards for others to follow Tackle problems head on (continuous improvement) Be able to set, enforce and follow procedures Thrive on the everyday challenges of modern, fast moving retail environments Have experience of using computers e.g. Word/excel Have supervisory or management experience Ideally have retail or service environment experience Have a driving licence, access to a car and live within a 20-30 minute commuting radius How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include Retail, Wholesale, Trade, Floor Manager, Stock Manager, Quality Assurance, Supervisor, Customer Service, Warehouse, Operations, Store Manager, Retail Manager.
Retail Area Manager Field Based - Covering 24 stores across Kent and East Sussex Why The Works? We don't just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects someone with a late family member's memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark withinpeople, allowing them tounleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you. Become a Retail Area Manager As a Retail Area Manager, you'll be at the helm of multiple retail locations, steering them towards success with your dynamic leadership and strategic vision. Your primary goal will be driving commercial success, infused with a dash of innovation and a sprinkle of charm. You'll empower your teams, aiding them in reaching their full potential while ensuring a joyful journey - after all, it's part of our DNA! We firmly believe that a team that thrives is one that is both happy and engaged. Expect to spend a significant portion of your time across the designated area, collaborating closely with your teams to drive commercial success and set the pace. Your Mission Inspire, motivate, and develop high-performing store teams to deliver exceptional customer experiences. Communicate with your store teams and spend time with them in store to keep engagement high. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's including,sales, profitability, safety, store standards, pricing,and cost control. Drive operational excellence and achieve outstanding results across your designated retail area. Create store experiences that arefun, friendly, accessible, and inclusive for colleagues and customers. Hire Store Managers who align with our purpose, values and mission. Spot potential and use their strengths to add value to your area. Implement effective visual merchandising strategies to enhance the customer journey. Collaborate with fellow Retail Area Managers to share best practices and drive continuous improvement. Ensure the delivery of commercial targets, including sales, profitability, and cost control. Skills / Behaviours That Will Set You Apart A positive ambassador for our brand and our values Inspirational leadership style with a positive outlook Passion for delivering exceptional customer service. People skills with a track record of developing high-performing teams. Commercial acumen with the ability to drive sales and profitability. Excellent communication and interpersonal skills. Collaborative mindset and a team player. Working with departments and colleagues as 'one team'. Able to drive growth, maximise sales and profitability whilst leading our customer-first service strategy. Willing to lend a hand - If you're on a store visit and the teams are busy or overwhelmed, you're happy to help by getting stuck in, working shoulder-to-shoulder with them to support. It's all about the shadow you cast! Resilience in a dynamic retail environment. Innovative thinking and a proactive approach to problem-solving. Being a Great Leader As a great leader with wonderful people skills, you'll be able to skillfully unite multi-site store locations together as one area team. Inspire and motivate your managers and teams in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and inspire your stores to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback. We all want to win together! But let's not forget about the most important part... your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there. Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! Company Car - getting you out and about on your area! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Holiday- 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do