If you are looking to kick start your career as a sales assistant, our client wants to invest in your development!
As they are a thriving sales and and marketing company, who are due to open new locations soon, they have opportunities available within their ever-expanding sales assistant and customer service team!
They pride themselves on a high standard of sales assistant coaching, product coaching and mentoring whilst providing their clients with new long-term customers.
A busy sale office requires a Customer Service Assistant to manage client order requirements and arrange deliveries, good customer service skills are need for this role.
Some of your duties will include
Managing customer order requirements from instigation stage through to delivery stage.
Dealing with orders received from customers over the telephone and by email.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Deal with customer enquiries, communicating with production to chase up products in production at all stages from order placing to shipping informing customers of availability dates and any changes.
Maintain contact with warehouse re order processing any new products, deliveries, goods received etc, Contact forwarders to keep track of shipment arrival and informing forwarders of delivery instructions.
Job Role
Two days per week Tuesday and Thursday 9-5.30 1 hour lunch £13:74 per hour.