Working with stakeholders across the Boots business to deliver a variety of high-profile projects.
The Project Manager will effectively lead the project team through the programme-life cycle of each project, from scoping and feasibility, right through to on site and completion.
Customer-based, insight led decision-making is central to achieving this and the Category Re-Profiling (CRP) team, part of the Insights function, plays a pivotal role by supporting our Boots UK retail businesses with sustainable competitive advantage by providing unparalleled commercial expertise and customer insight.
At Walgreens Boots Alliance, we get our customers better than anyone.
Recruitment Partner: Akash KariaLocation: NottinghamContract: PermThe Project Manager role is an important position, responsible for the mobilisation and management of projects within a large investment portfolio supporting the Retail side of our business.
Your role will involve working collaboratively with key business users and other IT colleagues, in an interesting and engaging environment.The projects you'll be working on may take many forms, from implementing new technology in the Boots Customer Support Centre to making changes to the EPOS system in our shops.
This is a great opportunity to work at the heart of the business, delivering technology important to Boots' performance.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.
We have exciting opportunities across a variety of Categories within our Support Office teams based in Nottingham.Our Assistant Buying Managers work at pace, building excellent relationships.
You'll be able to demonstrate great team management skills and deliver the best opportunities for Boots.
Here at Boots, we're always on the lookout for great talent!
Review end to end P&L, to identify gross contribution improvements.
We are investing >£100m into our highly exciting Transformation programme which will provide varied experience and great exposure to the whole business.About the roleReporting to the Head of Finance, Digital Retail, you will be based within the wider Commercial Finance Business Partnering Team, and will work with our FP&A and Financial Control teams.
This is an exciting opportunity to join our commercial finance team, supporting the strategy of the fastest growing area of the retail business - the Digital Retail business unit.
As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and drive growth.
About the opportunity
The Ecommerce Trading & Optimisation Lead will represent their brand across the various categories in which it plays.
The role is based in Nottingham, however, travel to London to liaise with brand partners may be required.
IT is at the centre of what we do.This is retail IT for the real world, you're so close to your customers in all ways in store, online and internally.You can get involved with all the different areas of our business, working on projects that make a real difference from our hugely successful Boots App to our world-class warehousing system.We place so much value on our IT team if you want to build a career that will keep developing with your skills, there's no better place to do it.Who we are International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA.
We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members.
Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK's most trusted and established brands - Boots and No7 in personalising their customer interactions.