Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.
As they are a thriving sales assistant, customer service and marketing company, who are due to open new locations soon, they have opportunities available within their ever-expanding sales assistant and customer service team!
If you are looking to kick start your career as a sales assistant, our client wants to invest in your development!
They pride themselves on a high standard of sales assistant product coaching and mentoring whilst providing their clients with new long-term customers.
The hours will include weekdays and at times weekends.
Our client is one of the UK's leading men's plus size fashion retailers and has built its reputation on empowering larger men to walk out in style wearing their favourite brands.
Our client are a well established Retail business based in Morley, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team.
You will be working within the customer service team, speaking to existing customers assisting with general queries.
An exciting opportunity for a Customer Service Advisor to join a well established Retail business, based in Morley.
The Temporary Customer Service Advisor will play a key role in delivering top-tier customer service for a leading retail company.
Our client, a major player in the retail industry with a substantial workforce, is known for delivering high-quality products and exceptional customer service.
With a strong market presence in Carrington and branches across the country, they are committed to fostering an inclusive and supportive work environment.