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Reviews daily and weekly sales performance actions where required. Reviews over and under performance at product level and drives trading actions to maximise potential and minimise risk Client Details Our client is an established ladies fashion retailer based in the west midlands area are looking for a talented individual to join and support the merchandising team. You the Assistant Merchandiser will support the wider merchandising team with the support of an Merchandise Assistant. The company continues to design and develop products for a broad range of consumers, seeking to bring the correct look and fit customers of all ages they utilising the highest quality fabrics and raw materials to ensure that the product fits beautifully, and performs well. Description Work with the Buying team to manage the critical path Maintain good working relationships with internal and external suppliers Identify sales/stock opportunities and threats through line reporting and analysis Maximise the availability of core lines Support the Merchandiser in preparing for meetings and presentations Support and direction to the Merchandise Assistant Deputise for the Junior Merchandiser as required Profile Previous Merchandising experience required IT literate and confident user of Excel formulae Ability to work as part of a team Excellent communicator Numerical and methodical approach Attention to detail Works well under pressure Job Offer Free Parking Close to transport links Staff Discount Progression Opportunities Early Finish on a Friday Flexible working Assistant Merchandiser Assistant Merchandiser
Job Title: Customer Support Administrator Salary: £25,000 Location: Hall Green, Birmingham Hours: Tuesday to Saturday 9am - 5pm Description: Working for a successful and well-established retail company, we are recruiting for an efficient, organised and personable individual to support the growth and success of a small team by being responsible for assisting with the administration, whilst ensuring customers receive a first-class experience from start to finish. Key Duties: Offer an excellent customer service experience face to face and over the phone, by maintaining customer relationships to ensure repeat business Assist with stock control and checks to ensure inventory records are accurate Taking orders and seeing through from start to finish Upselling of products, and taking care of any customer concerns or complaints that may arise Assist with booking survey and fitting appointments with the customers Assist with monitoring installation standards Assist with monitoring the day-to-day financial operations within the company, such as invoicing and credit control Updating the systems with order information Deal with email queries, orders and any issues Ensure up to date employment law/health and safety regulations are adhered to and guidance is provided to employees Attend any training, seminars, exhibitions etc.; deemed relevant to the role Key Skills/Experience Required: Full product training will be given, however, experience in a similar role is essential The ability to follow a process through from start to finish Excellent organisation skills, accuracy and attention to detail with excellent customer service skills and experience A friendly, approachable manner with the ability to multi task and prioritise with a can do attitude A good understanding of maths and measurements Experience of suggesting and implementing new procedures This is an excellent role for an experienced Administrator to work in a varied role within a busy, friendly environment. In return you will receive a salary of £25,000 depending on experience. For more information, or to apply for this vacancy, please get in touch or email your CV. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.