We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
Careline365 is an award-winning company that provides a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones.
They provide a friendly and relaxing working environment across all departments and the successful candidate for any of their current vacancies will soon feel right at home.
Whilst going through an exciting period of growth, they still have that family company feel, where the employees are more like friends than colleagues.
Job Vacancy: Multilingual Customer Service Professional
The Role: As a Customer Service Professional, you will be the first point of contact for our customers, providing support and delivering a superior service experience.
Our client is a dynamic and fashion-forward brand, known for our innovative designs and commitment to exceptional customer service are expanding their global presence, seeking a passionate and multilingual Customer Service Professional to join their team.
My client is city centre based and looking for experienced Customer Service Advisors to work in a busy and exciting inbound call centre.
You'll be handling a variety of calls and sometimes dealing with other forms of customer contact such as emails and live chat.
The successful candidate will be available to start immediately, with excellent communication skills (professional and friendly) and experience of using CRM's.
£11.45 per hour Monday to Friday 9.00am to 5.30pm or 8.30am to 5.00pm - occasional Saturdays if you wish.
Temp to Perm to start ASAP
Due to the location of my client you need to have your own transport to get to the office for the training and when working in the office (2 or 3 days per week)