As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
We provide plenty of notice to accommodate your schedule.
We are looking for enthusiastic candidates with the ability to work as part of a team to deliver solutions for our customers.
What makes you just right for us
Having strong attention to detail and an eye for accuracy is critical in this role to deliver accurate and timely bills to our customers within agreed timescales.
General
We need you to be confident using your own initiative and problem solving skills to think outside the box to drive queries through to resolution.
As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your store's wider goals.
Flexibility is essential in our stores, and you may be required to work additional hours as needed.
We provide plenty of notice to accommodate your schedule.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We need natural communicators who are the perfect blend of empathetic and tenacious, to help us and our customers resolve overdue balances and unlock any barriers to payment.
Got a knack for negotiating
You could be our next can-do Collections Case Handler.