We are seeking a candidate with proven mortgage customer service experience from a mortgage servicing, mortgage administration, mortgage arrears or high street banking role that involves mortgage customers and direct client contact/support after the completion of the customers mortgage.
We are a successful, well established Buy to Let Mortgage organisation and having successfully recruited into our Mortgage Servicing team during 2023, we now have an additional vacancy as the business continues to grow.
The opportunity is based at our modern Cardiff Office and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k.
Our innovative personal loans and revolutionary credit cards have been game changers in the UK financial services space, giving folks access to the affordable credit that we believe they deserve.
Our customers are at the heart of everything we do and we are continually looking for ways to do things better that's where you come in!
This role will put you at the fore front of our Business Centre.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Our clients are a is a newly created mortgage brokerage and are the trading style of a long-established IFA firm.
They are currently seeking to appoint an experienced whole of market mortgage broker to work from home either over the phone or virtaully advising on quality pre-qualified appointments.