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Retail Support Manager Salary - £24.2k P/A Hours - 37.5 Hours, 5 Days per Week (Full Time) Monday to Sunday ? Location - West Yorkshire Field Based Role - Supporting Multiple Retail Stores Permanent Are you an experienced and flexible retail professional with excellent organisational and communication skills? The successful candidate will provide manager cover across multiple shops, ensuring sales targets, merchandising standards, and customer service excellence are maintained during staff absences. Key Responsibilities: Achieve and exceed sales budgets, and address any shortfalls. Ensure efficient gift aid process and adherence to pricing structures. Maintain high standards of merchandising, housekeeping, and cleanliness. Manage stock, including sorting, pricing, and displaying. Lead and motivate staff and volunteers, promoting a positive work environment. Ensure compliance with policies, procedures, and security standards. Key Requirements: Excellent organisational and communication skills. Ability to motivate teams. Strong teamwork and hands-on approach across all store functions. IT proficiency, including Microsoft Office. Excellent record-keeping skills. Flexibility to work weekends on a rotational basis. Retail experience (Essential) Previous experience managing or supervising a team (desirable) Full driving license and access to a car for work purposes If you possess the drive, skills, and passion for sales, we want to hear from you! Our client offers a competitive salary, pension scheme, benefits, and opportunities for professional development in a supportive work culture. If you are a highly motivated and detail-oriented professional with exceptional customer service skills, we encourage you to apply for this exciting opportunity. This role offers an excellent opportunity to join a supportive team and a company that values its employees.
To create and deliver the retail strategy for the Groups strategic direction across all our retail division To lead the merchandising team to deliver a commercial range of products on time and in full to the market to achieve the budgeted sales and contribution. Client Details A great opportunity for a Head of Merchandising to join a leading multi channel retailer in the Leeds area who are known for their internal progression. They are an established business that have been trading for a number of years. They sell through a number of different channels, store, ecommerce, wholesale etc. Description Assist the HOM to ensure all product strategies are executed in line with the overall business needs Assist the HOM with range planning including; analysis of previous seasons sales by pre-agreed attributes, proactively work with the HOM in updating the range plan forecasts throughout the season based on the business needs Support the HOM to communicate information effectively to all levels of the management team Support the HOM in preparation for seasonal launches including; summaries of previous seasons sales and current seasons delivery performance Manage a designated area / range taking daily control for all aspects under the guidance of your HOM. Within this you will present back to the HOM all findings for their consideration Develop detailed budgets to cover Sales, Returns, Margin and Intake for your designated area under the guidance of your HOM, presenting all workings to the HOM for their consideration People: Assist in training and supporting the departmental MDA where applicable. Updating and maintaining the weekly sales and margin reports, identifying any anomalies and understanding the reason behind these, feeding back your findings to the HOM Re-forecast the Wholesale sales and margin on a weekly basis, always maintaining a current view for your designated area/range and reporting any changes to the HOM Manage and set up the department critical path which includes chasing suppliers to adhere to deadlines. Participate in the CP meeting. Manage the SMS order process to ensure all critical dates are maintained Assist the HOM with stock, sales and cash flow via WSSI, Line Cards and/or Payment Schedules Manage OTB for your designated area/range via WSSI and report any changes or anomalies to the HOM Assist the HOM in the identification of over stocks and provide all necessary support to the HOM in clearing old / slow moving stock Monitoring all stock intake and stock levels for the relevant brands / warehouse / customers and ensuring stock is processed in a timely manner Ensuring the right stock is in the right place at the right time whether this is for Wholesale, Ecommerce or SMU Weekly review of core line cards and highlight any potential sales /stock risk to the HOM Producing size-scales and raising; cloth requisitions, purchase orders (bulk and samples), barcodes (where appropriate) Maintenance of the buying minutes and other functions including; activating products, entering price lists, entering production, cutting cloth, amending quantities and delivery dates when required Assisting the HOM in seasonal planning and providing forecasts to the buyers / suppliers Liaise with suppliers to ensure products are despatched to the agreed ex-factory date. Liaise with the sales team and customers to ensure that they are fully updated on all deliveries and answer any relevant queries Attend key internal and supplier meetings alongside the HOM. Complete all meeting minutes for the HOM. Review assess and present sales and margins in line with weekly trading meetings. In the absence of an MDA on the team - manage the daily office duties including; booking train tickets, maintaining the attendance register, ordering stationary To adhere to the Bonded Warehouse sampling procedure - raising orders for all samples entering the warehouse Set up any required new reports under the guidance of the HOM Identifying any training needs of the MDA and ensuring relevant training is provided Complete the EBIS invoice checking on the accounts system where appropriate Providing regular and ad hoc reports for internal/external teams and customers Profile Financial awareness and understanding of departmental budgets and margins Commercial and competitor awareness Strong housekeeping and organisational skills Numeracy Effective communicator Ability to work on own initiative Team player Good visual presentation skills Time management skills Ability to work under pressure Self-motivated Job Offer A generous holiday allowance of 25 days plus bank holidays. Early finish on a Friday Free parking Hybrid working An opportunity to play a key role in a leading retail company. Head of Merchandising Head of Merchandising Head of Merchandising
LOCATION - NORTH SALARY - C60K 20K BONUS POTENTIAL COMPANY VEHICLE MANY OTHER BENEFITS PRINCIPLE SCOPE AND OBJECTIVES: To recruit, develop and improve the sales and margin performance of the regional Area Sales Manager team. Establish new key customer relationships and help establish contractual supply agreements before passing sales responsibilities to the regional teams under structured arrangements. Support the Commercial Director to establish strategic opportunities for the business. Work in collaboration with all Departmental Managers to support improvements in customer service opportunities. KEY AREAS OF RESPONSIBILITY: Conduct bi-monthly in person meetings with each Area Sales Manager to assess sales performance in front of customers, identify opportunities for improvement. Provide written reports on these meetings with agreed action plans to couple consistent growth in sales and margin targets alongside individual personal development plans. The written reports from the bi-monthly meetings to act as baseline data for Grading Reviews and Training Opportunities for further personal development. Provide monthly reports against each Area Sales Manager region to assess sales and margin performance against agreed targets, at a customer and product level, and to identify action plans to address performance improvements to each individual within the team. Monitor pricing trends and requirements to ensure all sales opportunities are fully evaluated via Lowest Selling Pricing, Margin limits to 25% GM by the Commercial Manager and passing opportunities below 25% Margin to the Commercial or Managing Director. Identify new product opportunities and make the business case to introduce these products against agreed target opportunity areas. Participate in Exhibitions and Events to agreed strategic plans. APPLY NOW