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Salary: £28,000 - £30,000 p/a pro rata for part time, plus potential to earn bonus of up to £7,800, plus excellent benefits package. Location: Market Harborough, Leicestershire Hours: Full time / part time / job share up to 40 hours per week to include evenings and weekends. Various shifts between 6am & 11pm including weekends & bank holidays. Are you a dynamic and experienced leader ready to take the reins at our award-winning Market Harborough store? We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. Reporting to the Area Manager the Store Manager will be driving growth within the company owned Market Harborough store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes. Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience. Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty. Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement. Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Market Harborough. Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters. Store Manager Skills Required: Proven experience in retail management, with a track record of success in achieving sales targets. Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team. Excellent communication skills and the ability to build positive relationships with customers and the local community. Knowledge of retail operations, including inventory management and merchandising. Ability to analyse data and make informed decisions to drive business performance. A passion for community engagement and a commitment to making a positive impact in Market Harborough What's in it for you? Salary of between £28,000 to £30,000 £7,800 bonus potential Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through EarlyPay' 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support access to emotional support, counselling, legal and financial advice Company Pension Scheme Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme NEST pension scheme Extra Holiday - Purchase Scheme Long Service Awards If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Market Harborough community through exceptional service and a commitment to excellence. UK driving licence preferred as travel to other store etc. Must be willing to undergo Post Office financial vetting Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role. You may have experience in the following: Retail Manager, Store Supervisor, Assistant Store Manager, Store Leader, Grocery Store Manager, Convenience Store Manager, Retail Team Leader, Department Manager, Retail Sales Manager, Retail Store Coordinator, Store Leader, Store Operator, Retail Store Manager, etc. REF-213 867
About You: In this unique and exciting entry level management role, we are looking for a goal orientated manager with, excellent communication skills and a proven sales background (dealing with inbound enquiries). The company are going from strength to strength and growing at a fast rate within the UK, with this role allowing the postholder the opportunity to manage a brand new location. Storage experience is not necessary, but people management experience at some level is essential. Experience in achieving KPI's is also a benefit in this role. The key aspects of the role are converting sales, maintaining site standards, people management and administration. The biggest challenge is taking responsibility in the Store Manager's absence. Candidates who are always looking for new and better ways of doing things are welcomed in this role. What we'll give you... Staff discount on storage and retail products Management training and development programme Great bonus scheme - End of Year Bonus New store bonus of £5000 Contributory pension scheme 30 days holiday, including bank holidays. Employee 'free perks' scheme Additional benefits after a qualifying period Who we're looking for... Likes variety, has excellent communication skills, and can provide exceptional customer service People management experience and self-motivation A good level of numeracy and organisation What you'll do... Sales and Customer Service o Convert sales and help customers make informed decisions o Achieve sales targets by maximising sales opportunities o Provide stellar customer service, resolve complaints and address concerns, always keeping our values in mind Supervise and train employees o Organise rotas, give sales training, delegate tasks and help with employee performance management o Motivate staff, giving praise when things go well and helping them improve in the areas they need to o Help others achieve their goals through leadership, giving encouragement and advice in how to meet budgets and get results Assume responsibility in the Store Manager's absence o Develop and grow the store alongside the manager, achieving revenue and growth targets o Take full responsibility for the site when the manager is away, completing reports to give back to them upon their return o Demonstrate an active approach, getting involved fully to achieve our joint goals faster and with an exciting urgency Maintenance and administration o Take pride in the site and maintain excellent standards o Keep the site safe and healthy for staff and customers o Keep company systems, policies and procedures running smoothly, and assist with the creation and implementation of marketing plans to promote the store and create brand awareness o Promote the store in the local community by networking and liaising with local shops and businesses Charity Participation o Highly committed to Corporate Social Responsibility, and we all dedicate 1% of our working time to volunteering or raising funds for charity. Please apply now if you are someone who genuinely likes to offer customers a world class service and is really passionate about customer services and solutions based sales. Secure a truly wonderful opportunity in an growing business and one, in an industry that will continue to thrive over the years.