Posted by Service Care Solutions - Housing • £13.99/hr
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
Posted by AUCTORO RECRUITMENT LIMITED • £35K/yr to £42K/yr
You will manage all aspects of customer interactions and support your team to deliver the highest level of service efficiently and cost-effectively.
We are working exclusively with an industry leading client on the lookout for a Customer Service Team Leader to join their team in Coryton, Stanford-le-Hope on a 10 month FTC.
As a Customer Service Team Leader, you will oversee the Customer Service team, ensuring that service standards are consistently met.