_______________________
___________________
_______________________
___________________
______________________
______________________
__________________
________________________
______________________
______________________
An exciting opportunity has arisen for an outstanding Retail Sales Adviser to work in one of our client's inspiring, design-led tile showrooms. Their showrooms offer a wealth of ideas and their sales team is passionate about creating a fantastic shopping experience for all of their customers. The focus is on combining expert knowledge with a friendly and welcoming approach as well as having a passion for helping people transform their homes with beautiful tiles. They are looking for the right salesperson to join their team and manage the day-to-day running of the showroom, and the sales team and actively sell their extensive portfolio of premium tiles. If you enjoy working in a busy, fast-paced environment and have excellent communication and interpersonal skills, this may be the right opportunity for you. The ideal candidate will be a natural leader and brand advocate, able to successfully represent the core values of excellent customer service, as well as showcase experience and knowledge of tiles and interiors. With a commitment to continual growth and development, now is an exciting time to join the team. JOB TITLE: RETAIL SALES CONSULTANT DEPARTMENT: RETAIL BASED: BRISTOL RETAIL SHOWROOM REPORTS TO: RETAIL MANAGER PURPOSE OF THE ROLE Part of the Retail Team, the incumbent is responsible for providing knowledgeable help and advice to customers in a professional, personalised, and friendly manner. MAIN RESPONSIBILITIES Greet customers and ascertain what each customer wants or needs, without being overbearing. Complete a sale efficiently, being able to accurately handle money, credit card transactions, etc. and provide the customer and the company with the necessary paperwork associated with the sale Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Continually learn about the product ranges. Maintain records related to sales. Watch for and recognise security risks and thefts, and know how to prevent or handle these situations. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the showroom and its merchandise. Describe the range of products and explain their use, operation, and care of them to customers. Ticket, arrange, and display merchandise to promote sales. Take delivery of stock from the main warehouse and store appropriately. With the help of the rest of the team, ensure good housekeeping is maintained - a clean and tidy shop is essential. If required, help customers to their vehicles with the purchased product Inventory stock. Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions. Ensure compliance with all health and safety, quality, and human resource policies and procedures of Original Style. These are the main functions of the job but employees may be required to carry out other duties as may be reasonably required. PERSON SPECIFICATION To succeed in this role the person needs to: demonstrate excellent customer services skills have excellent interpersonal skills with the ability to liaise with customers to discuss a particular project or idea and develop a genuine understanding of the client's needs be able to suggest design concepts and proposals and present these to customers have the ability to adapt design skills to promote products be creative, imaginative, and energetic have a flair for design and colour be willing to learn about the product and be able to retain the information be able to convey information effectively and accurately have a good educational background, with the ability to understand basic mathematics (e.g. addition, subtraction, multiplication, division, calculation of areas) be willing to lift boxes of tiles work some weekends as part of the staff rota, working five days over a seven-day period be IT literate be a team player be reliable and able to work unsupervised. Experience in the home improvement sector is desirable A full (ideally clean) driving licence would be an advantage. REMUNERATION AND BENEFITS We offer a competitive salary and benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public holidays, staff discounts, death in service cover, and Medicash Healthcare Cashplan (including shopping, travel, and gym discounts). In addition, there is structured training and the potential for career progression within our growing dynamic company
Closing date: 30-04-2024 Customer Team Leader Location: 9 High Street, Bristol, BS35 2AE Pay: £13.32 per hour Contract: 25-39 hours per week regular overtime, permanent contract Working pattern: Varied shifts including early mornings of 5:30AM (store opening), afternoons, late evenings of 10PM (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected Make sure that the store remains safe, legal, and fully operational Manage diligence checks and stock accuracy to make shopping a great experience for our customers Support your store manager by deputising when they're not working and delivering a variety of HR processes Lead the way when introducing new products and services in your store work closely with your team to implement change and encourage open and honest feedback Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan This job would suit people who have A genuine care for the needs of customers and members The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor Great people skills, with the ability to build positive relationships with customers and colleagues Strong organisational and problem-solving skills A desire to learn, grow and develop your leadership skills The flexibility to work a range of different shifts Why Co-op? Full, paid training and dedicated support for your personal development and career progression 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 36 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Closing date: 30-04-2024 Customer Team Member Location: 9 High Street, Bristol, BS35 2AE Pay: £12 per hour Contract: 12-20 hours per week regular overtime, permanent contract Working pattern: Varied shifts including early mornings of 5:30AM (store opening), afternoons, late evenings of 10PM (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership and doing all you can to deliver a great shopping experience Work together to make everyone's day better supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.