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We are currently recruiting a Home Sales Officer to join us on a permanent basis. Reporting into the Legal Property Manager, you will be responsible for processing right to buy and right to acquire applications and liaising with customers both face to face and over the phone to discuss their applications. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Working to provide great homes in great neighbourhoods, we are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. This year will see us launch our new 5 year corporate strategy to 2029 which puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Responsibilities Process Right to Buy applications from enquiry to final preparation for transfer to conveyancing Point of contact for our customers who wish to apply to buy their home under the Right to Buy scheme Ensure compliance with Housing Legislation and Incommunities policy Process applications and ensure that any statutory timescales are complied with for the service of notices Liaise with officers in other Authorities, Departments and Sections to collect and collate on individuals and property for the processing of applications Record, maintain and file applications, within a computerised system Compile as necessary and check before despatch all documentation relating to quotations, offers, discounts and sale plans Liaise with Solicitors, Estate Agents and Customers in the progress of Incommunities House Sales, post completion and the Landlord's Right to First Refusal You will be a star performer if you.. Have knowledge and understanding of an office environment and be proficient in data systems. Have familiarity with basic housing terms and home purchase i.e.. mortgages, valuation, conveyancing. Having the experience working with a housing organisation would be beneficial. Have good writing and communication skills, with the ability to communicate effectively with customers and colleagues to help deliver an excellent Right to Buy Home Sales service. Possess GCSE at Grade A-C or equivalent in English Language and Mathematics. Work as part of a team and department Requirements Demonstrable experience of delivering excellent customer service. The ability to use your own initiative and work as part of a team. The ability to update and maintain computerised databases. The knowledge of Right to Buy is desirable. The ability to learn new systems and office routines. Experience within the housing sector is desirable. Benefits Starting salary of £28,296 which rises upto £31,652 per year West Yorkshire Pension Fund membership - Current employer contribution is 15.9% 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Hybrid working Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Who we are Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. The must haves A UK driving licence with no more than 8 points. The other stuff we are looking for Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections What's in it for you A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year!! (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Next steps Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.