We have a fantastic opportunity to join a fast-growing organisation as a Customer Service Representative in Southend on Sea.
This role is suitable for someone with experience working in a customer service/call centre role, resolving customer queries and complaints in a polite and friendly manner.
Main responsibilities will include the following
Dealing with order queries over the phone, via email and our customer relationship management system.
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Day to Day of the role
Deliver excellent customer service in a professional manner.
Southend on Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community.
We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.
This is a Part Time Position Working 25 Hours 5 x 5hr shifts - MON - SUN 7:00 - 18:00
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
This is a Part Time Position Working 33 Hours Mon/Tues 9-17.00 Wed/Thurs 11-17.00Sat 8-15.00
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Southend City Council are looking to appoint a full time, permanent Independent Reviewing Officer to join the Safeguarding and Reviews Service.
The successful candidates will be joining a service committed to ensuring plans for children in our care are progressed without delay and lead to improved outcomes for children.