This role will be vital in delivering these services to their customers, and the position holder will be in a hands-on role, working on a range of vehicles and cars, to do repair and maintenance work.
As a leader within the market, this business covers multiple sites across the region and provides a range of services to its business and individual customers, relating to vehicle sales, repairs and maintenance.
An opportunity for a Vehicle Technician has become available within an automotive business located in the Reading area.
This position is responsible for providing onsite service and support to customers.
The postholder will act as a mobile field service engineer on assigned open tickets to resolve customer affecting technical issues and preventative maintenance in a timely fashion, to maintain maximum customer satisfaction.
This role provides break-fix support 7 days a week between the hours of 8am and 8pm, with occasional requirements for pre-agreed work to be carried out outside of these hours.
The overarching purpose of the role is to work closely with the National Hire Manager, ensuring a consistent level of customer service across the business.
About Us
The Thriplow Group is a leading company in the field of highway maintenance plant hire, dedicated to providing quality services to all our clients.
With a strong commitment to excellence, we have seized the opportunity to expand and become a UK leader in specialist plant hire.
The Maintenance Team is looking for a versatile customer service works planner to support and work as part of an operational team to ensure that the service is efficient and effective and to ensure good customer care, and front line service delivery.
Works planner / scheduler will provide administration and customer service work as part of a busy team in our Maintenance Office.
Reed Public Sector is urgently looking for a temp Work Planner/ Customer Service representative for a Local authority in Berkshire