Posted by Service Care Solutions - Housing • £63K/yr
As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in Peterborough, ensuring customers receive an exceptional repairs experience.
You will manage a multi-channel contact centre, ensuring operational excellence, customer satisfaction, and continuous improvement in service delivery.
We are committed to providing safe, secure, and warm homes for all.
My client is an award-winning furniture repair business seeking an experienced Upholsterer or Furniture Technician to join their ever-expanding furniture restoration team.
Offering very attractive rates of pay, monthly bonuses, unlimited overtime, company car and more, they seek talented individuals with great customer skills and technical ability to assist their success...