Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered.
Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
Primary Purpose of the Role
Working as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.