Be responsible for improving our customer's complaints and/or Data and Information request journey by ensuring that each enquiry is reviewed and allocated to the correct pathway for processing.
Officers receive, record, and triage the request to determine their complexity, to review any history, identify any legal or statutory alignment and either take proactive steps to resolve less complex issues or prepare briefings ready to pass on to a subject matter expert.
Connect2Luton are excited to recruit a Youth Justice Officer on behalf of Luton Borough Council within their Children, Families and Education department.
Posted by Seven Resourcing • £17.54/hr to £21.72/hr
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
General
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
The Officer will be responsible for keeping accurate, up to date records of all actions taken.
Anti-Social Behaviour (ASB) Officer
My client is seeking an experienced Anti- Social Behaviour Officer to be able to successfully manage their own patch of estates in order to monitor and reduce ASB cases.
An exciting opportunity has arisen for an Information Access Officer to join the Information Access Team within the Compliance and Assurance (C&A) Pillar at Counter Terrorism Policing Headquarters (CTPHQ).
This role is pivotal in managing Freedom of Information Act (FOIA) and Right of Access Requests (ROAR), ensuring the protection of sensitive police information while maintaining public transparency.
Day to Day of the role
Maintain a database of all FOIA requests received and conduct thorough research on secure systems.
Posted by Hatched Recruitment UK • £19/hr to £20/hr
Be responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
Havering - 1 Day in office per week
They will manage a wide range of cases and/or requests, effectively researching and overseeing the successful response to corporate and statutory complaints, Ombudsman enquiries, Member enquiries, Freedom of Information, Data Protection Act & Environmental Regulations and information sharing requests.