Posted by TEMPLEWOOD RECRUITMENT LTD • £30K/yr to £35K/yr
Reports To: HR Manager
Job Summary: This is a hands-on role, responsible for supporting the operation and making decisions relating to the management of staffing issues including development, retention, disciplinary, grievance, and attendance and performance concerns Basic Job Duties: can be merged with Summary or just include a brief snapshot on the basic duties of the role.
Qualifications and Experience: replace into sections as below.
Turn IT on are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office.
Your role involves working within our escalation process, supporting 1st line team members, and ensuring timely resolution of tickets.
As a 2nd Line Support Consultant, you will provide technical support to our school users remotely.