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Matching Staff Solutions are working alongside our client to find a Information Request Officer. This is a contract from the end of May until December 2024. The Information Request Team is part of the Information Governance Team which has a flexible structure to meet the needs of the organisation. Monday to Friday 09:00am - 17:00pm The Role Your main duties will include: Using iCasework (software), the Information Request Officer manages, responds and processes requests within statutory guidelines and within set timescales. Assesses requests against guidance to make sure the request is clear, liasing with customers to clarify information if required and ensures a good quality response. Evidences and appropriately articulates the public interest and prejudice test when required by legislation to support the use of qualified exemptions. Works to ensure that all paper and electronic requests held relate to particular requests. Develops and maintains the disclosure log on the website. The Candidate The ideal candidate will have: Good general standard of education (minimum to GCSE standard or equivalent, including English & Maths) Strong commuication skills both written and verbal. Ability to deal with conflicting deadlines. Excellent attention to detail. Responds calmly to problems, seeking solutions and modifying plans as appropriate. What you will receive in return: Pension contributions Weekly pay Online payslips Pay rate of £12.38 an hour