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front of house manager full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a front of house manager to join us on our continuous journey of true nourishment the role as a front of house manager at wagamama, you'll support the management team to oversee all aspects of our front of house operation in the wagamama way. embodying our people promise values through how you show up at work. inspire and motivate your team to provide exceptional service to our guests whilst striving to exceed expectations. you will support the management team to develop and grow your team, ensuring they are engaged, motivated and meeting wagamama standards perks quirks £13.50 per hour, £1,000 bonus opportunity per year £140 average tips per week dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama 30% off all other trg brands with family and friends pension scheme 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those strapped for cash' moments in life what we look for an experienced supervisor/manager able to support a large restaurants team. leading with positive behaviour actions to drive performance in a fast paced, complex environment a strong communicator that has real conversations with consideration care, ensuring your team feel heard supported able to understand financial performance of your restaurant experienced in managing labour and rotas a passionate leader with experience of managing your teams performance and development you care about creating an inclusive environment where your team feel respected that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen, meaning good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust support. creating safe spaces where we can have real conversations with open hearts open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on front of house management positions across all our uk restaurants between 29/05/23 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
Though you will only work during term time, you will be paid a salary every month including the school holidays. What makes a great Mobile Chef Manager? The following outlines the values, skills and experience that will allow you to thrive in this role. A need to mobilise between the sites will be an essential requirement of this role. We have 3 positions available - 25 hours per week, 38.4 weeks per year - £13,220.59 per annum, equivalent to £13.77 per hour 27.5 hours per week, 38.4 weeks per year - £14,542.65 per annum, equivalent to £13.77 per hour 30 hours per week, 38.4 weeks per year - £15,864.71 per annum, equivalent to £13.77 per hour Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role This role requires a professional with excellent craft skills, a keen eye for detail and the ability to deliver exceptional levels of customer service. Driven by passion, creativity, and enthusiasm, you will be required to deliver high quality event hospitality catering events ranging from refreshments through to a full hot or cold buffet service in additional to supporting our catering teams delivering services both Primary and Secondary schools. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to collaborate with our customers to promote the benefits of the service we offer. The key skills we are looking for are as follows: A passion and skill for cooking able to deliver high quality food and customer service in varying food production environments. Excellent food presentation skills Excellent planning skills Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate Minimum NVQ Level 2 in food preparation and cooking or equivalent IT and administrative skills Excellent communication skills (including teamwork, and customer service) Experience of supervising staff Experience of delivering functions Ability to work autonomously. Flexible and adaptable to suit variety of work. Excellent time keeping and flexibility around locations. Experience of working with diverse types of foods to manage Allergens. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. If you don't hold these qualifications but have a significant amount of experience catering for high profile hospitality events, please don't hesitate to apply. Shortlisting For you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Experience of preparing and delivering catering functions for up to 200 people, this to include both food preparation and food service. Experience of supervising / managing staff responsible for producing large quantities of food and delivering front of house services. Experience of working in kitchens to cover Chef absences. Please list any skills and qualifications you have that are relevant to this role. The job advert closes at 23:59 on 15/05/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.