You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures.
You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.
A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures.
A well-established business based in central Nottingham are looking for a Customer Service Manager to join their growing team.
The Customer Service Manager will be responsible for the effective management of the Customer Services team and the smooth running of its systems and functions.
Duties Include
Improving customer service experience, create engaged customers and facilitate organic growth.
GBR Recruitment Ltd, are delighted to be working exclusively with a well respected & highly progressive SME sized Construction Steels Manufacturing & Installation company, recruiting for an experienced Financial Control professional, in the form of a Finance Manager (could also suit a Management
Accountant, Head of Finance or Financial Controller) to manage all aspects of the companies balance sheet & to provide both strategic plus operational change, developing new financial processes, better financial control & positively driving increased performance across bottom & top lines accounts.
In this top level no.1 financial role, you will lead a small finance / accounts team (hands on role) report to the Board of Directors & support the Senior Management teams in increasing profit levels & margins, reducing overheads (procurement of materials, staffing, manufacturing costs / waste), improving financial reporting (MI / KPI's) & improving overall financial control, allowing the business to operate more smartly & efficiently, by driving CI / Change / LEAN principles company wide, making Managers more aware of financial performance.