Manchester City Council are looking for a Response and Installation Officer, to work as part of the Community Alarm team and will contribute to the provision of a high-quality service which supports people to help them remain safe and independent in their in their homes.
You will monitor and respond to alerts in relation to the customer's health and safety, commissioning other services where appropriate to ensure the wellbeing of service users.
General
We have a fantastic opportunity for a Response and Installation Officer at Manager City Council, this is a full-time temporary role for the next 5 months.
Posted by Elevate Projects Ltd • £17.80/hr to £23.06/hr
Elevate Projects are looking to appoint an confident, resilient and customer focused Neighbourhood Response Officer on behalf of our valued client.
This position requires travelling regularly across the region so a vehicle is essential to use for work purposes.
You'll work collaboratively with other teams, external agencies and residents, ensuring the neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
My client is looking for a confident, customer focused Neighbourhood Response Officer to join their team at Stevenage, covering the Hertfordshire and Essex region.
In a nutshell, you'll ensure that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.