Posted by REGEN SOLUTIONS (U.K) LTD • £34K/yr to £38K/yr
The Resident Liaison Officer is themain point of contact for residentsand will manage queries and complaints in a timely manner.
The Resident Liaison Officer is responsible for carrying out pre-entry visits/surveys to ensure appointments are confirmed for access for the works to be carried out.
Building relationships and engaging with the residents at all times to ensure their voice is heard and supporting them whilst refurbishment works are being carried out and completed in their homes..
Being a resident liaison officer, you will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.
Responsibilities for Resident Liaison Officer
Handling resident complaints and issues with professionalism and efficiency.
Posted by Howells Recruitment • £30K/yr to £33K/yr
We are working with a leading main contractor to find an experienced, and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Staines, Slough and surrounding areas.
Posted by Howells Recruitment • £27K/yr to £30K/yr
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in East London/Brentwood.
Based in East London/Brentwood; Full time, permanent
Working within our Asset Management Team, you will be the first point of resident contact during planned works to their homes and will assist in the housing of people who need to be decanted on both a temporary and permanent basis.
You will take responsibility for collating essential relevant resident data, such as medical needs relating to their home, and ensure that resident vulnerabilities are considered and addressed during the process.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
Posted by Service Care Solutions - Housing • £37K/yr
As a Resident Involvement Officer, you will be pivotal in supporting and delivering resident involvement initiatives, ensuring residents have a voice in shaping services.
Join a dynamic Housing Association as a Resident Involvement Officer to drive meaningful resident engagement and contribute to the delivery of innovative involvement strategies.
We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.